Privacy policy

Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter – the “Policy”) sets out how UAB “Unum LT”, company code 307203052, VAT code LT100018596613, registered office S. Daukanto g. 11-25, LT-92235 Klaipėda, Lithuania (hereinafter – the “Company” or “we”), collects, uses, and protects personal data when you use our website www.unumbox.lt (hereinafter – the “Website”) and the services provided on it or make purchases.

This Policy is prepared in accordance with the 2024 edition of the GDPR (EU) 2016/679, the Law on Legal Protection of Personal Data, and other applicable legislation.

2. What Personal Data We Collect

We collect and process the following personal data about you:

  • Name and surname – to fulfill orders and ensure proper delivery of goods;

  • Email address – for order confirmations, sending invoices, and newsletters (if you have given consent);

  • Phone number – for order delivery or customer service purposes;

  • Payment data – when making payments through our selected payment providers (e.g., Paysera, Stripe, Revolut Pay);

  • Purchase history – to ensure quality service and warranty;

  • Technical data (cookies, IP address, browser type, browsing history) – to improve Website performance, conduct analytics, and for marketing purposes (e.g., using Google Analytics or Meta Pixel).

3. Purposes of Data Processing

Your data is processed for the following purposes:

  1. To perform the purchase–sale agreement;

  2. To process payments and issue invoices;

  3. To deliver and service orders;

  4. For marketing and newsletter distribution (only with consent);

  5. To improve Website functionality and for statistical analysis;

  6. To fulfill legal obligations (e.g., accounting, dispute resolution).

4. Data Retention Period

Personal data is stored as follows:

  • Purchase data – for 10 years from the date of the financial document (in accordance with Lithuanian law);

  • Newsletter subscriber data – until consent is withdrawn;

  • Technical data (cookies) – depending on type (from session duration up to 2 years).

5. Data Disclosure to Third Parties

Your data may be shared with the following recipients:

  • Payment service providers (e.g., Paysera, Stripe, Revolut Pay);

  • Delivery service providers (e.g., DPD, Omniva, LP Express);

  • IT maintenance and website hosting providers;

  • Marketing and analytics tool providers (e.g., Google, Meta);

  • Legal or governmental authorities, when required by law.

All data processors operate in accordance with GDPR requirements and only under our instructions.

6. Data Subject Rights

You have the following rights:

  • To receive confirmation as to whether we process your data;

  • To access your data and obtain a copy;

  • To request correction of inaccurate or incomplete data;

  • To request deletion of data (“right to be forgotten”);

  • To restrict processing of data;

  • To object to processing for direct marketing purposes;

  • To withdraw your consent;

  • To lodge a complaint with the State Data Protection Inspectorate (www.vdai.lrv.lt).

Requests regarding data rights can be submitted by email: welcome@unumbox.lt

7. Cookies

The Website uses essential, analytical, and marketing cookies.
By using the Website, you agree to the use of cookies. You can change your cookie settings at any time in your browser.

8. Data Security

We implement technical and organizational measures to protect your data from unlawful destruction, alteration, disclosure, or access. We use a secure SSL certificate and reliable data processors.

9. Changes to the Privacy Policy

The Company reserves the right to modify this Policy by publishing a new version on the Website. The updated version takes effect from the date of publication.

10. Contact Information

UAB “Unum LT”
S. Daukanto g. 11-25, LT-92235 Klaipėda, Lithuania
Company code: 307203052
VAT code: LT100018596613
Email: welcome@unumbox.lt
Phone: +370 (669) 59 301
Website: www.unumbox.lt